Most frequent questions and answers
Will I get an email confirmation upon signing up?
Yes, you will receive an email to show your confirmation slip with all your race registration details. Please check your spam or junk mail folders, if you do not receive them.
If I am a foreigner (non-Malaysian citizen), what are the regulations from the immigration department in participating events in Malaysia?
You are responsible to make all the necessary travel arrangements, obtaining all entry, exit, health and other
documents. Please contact the applicable Consulate or Embassy for these additional requirements.
As per the new requirement from the Immigration Department, please state in the Disembarking Visitor Card the
purpose of your visit to Malaysia is to participate in the particular event registered.
If in doubt, please contact the nearest Malaysian Embassy or Consulate near you at
http://www.kln.gov.my/web/guest/malaysian-mission or the Malaysian Immigration Department through their
How do I make payment?
You can pay either by credit/debit card or PayPal
Can I make any changes to my personal details before the race?
Yes, you can. Please email firstname.lastname@example.org
How will I know if my registration is successful?
You will receive a confirmation email upon successful registration.
What should I do if I have not received my confirmation slip by email?
Please email us at email@example.com
Is the payment gateway secure?
YES. The payment Gateway is secured by internationally renowned payment provider, PAYPAL.