FAQ

FAQ

Most frequent questions and answers

Will I get an email confirmation upon signing up?

Yes, you will receive an email to show your confirmation slip with all your race registration details. Please check your spam or junk mail folders, if you do not receive them.

If I am a foreigner (non-Malaysian citizen), what are the regulations from the immigration department in participating events in Malaysia?

You are responsible to make all the necessary travel arrangements, obtaining all entry, exit, health and other

documents. Please contact the applicable Consulate or Embassy for these additional requirements.

As per the new requirement from the Immigration Department, please state in the Disembarking Visitor Card the

purpose of your visit to Malaysia is to participate in the particular event registered.

If in doubt, please contact the nearest Malaysian Embassy or Consulate near you at

http://www.kln.gov.my/web/guest/malaysian-mission or the Malaysian Immigration Department through their

website www.imi.gov.my.

How do I make payment?

You can pay either by credit/debit card or PayPal

Can I make any changes to my personal details before the race?

Yes, you can. Please email customer@doppelmyfund.com

How will I know if my registration is successful?

You will receive a confirmation email upon successful registration.

What should I do if I have not received my confirmation slip by email?

Please email us at customer@doppelmyfund.com

Is the payment gateway secure?

YES. The payment Gateway is secured by internationally renowned payment provider, PAYPAL.